Shipping policy

📦 Shipping Policy – PineapleeKids

At PineapleeKids, we’re dedicated to getting your vintage treasures to you safely and efficiently. Below is our shipping policy to help guide your expectations:

🚚 Shipping Times

  • All orders are processed and shipped within 2 to 3 business days.

  • Estimated delivery time is 3 to 15 business days, depending on your location.

  • Please note: delivery times are approximate. Delays may occur due to customs processing, local postal services, or other unforeseen circumstances.

💰 Shipping Costs

  • Shipping fees are calculated at checkout based on your delivery address.

  • We offer affordable shipping options for both domestic and international orders.

🔍 Order Tracking

  • Once your order is shipped, you'll receive an email with a tracking number.

  • Please allow up to 48 hours for the tracking information to update after your package has been dispatched.

🌍 Shipping Destinations

  • We currently ship to a variety of international locations. If you’re unsure whether we ship to your country, feel free to contact us before placing your order.

  • Customs duties and import taxes, if applicable, are the responsibility of the customer.

⏳ Delays & Shipping Issues

  • While we do our best to ensure timely delivery, external delays may occasionally happen.

  • If your order hasn't arrived within the estimated timeframe, please reach out to us at
    📧 pineapleekids@gmail.com — we’re here to help!

📦 Lost or Damaged Packages

  • In the rare case that your package is lost or arrives damaged, please notify us as soon as possible.

  • We will work with the carrier to find a solution or offer support where we can.

  • We also recommend using the tracking number to stay updated on your shipment’s progress.